Supporting Together Co with Telecoms and Volunteers

Supporting Together Co with Telecoms and Volunteers

Lonely and socially isolated people will now be better connected

At Rubix VT we are stepping up to help beat social isolation by extending a helping hand to Brighton and Hove loneliness charity Together Co with telecoms and volunteers.

We have allocated free telecoms services to 20 users at Together Co (a contribution valued at £10,500). This will significantly bolster their befriending and social prescribing services, which offer crucial advice and support to people facing loneliness and social isolation in our community.


Telephone Befriending

Five amazing team members from Rubix – Jazmin, Natalie, Nicole, Pilar, and Ross – have also volunteered to become Telephone Befrienders for people supported by Together Co.

After comprehensive training and being carefully matched with a “phone buddy”, the five volunteers are going to be providing regular companionship and support through weekly phone calls to those in need.


Creating connections

Nick Poyner, managing director of Rubix VT, said:

“Rubix VT’s telecoms services align perfectly with Together Co’s mission to ‘create connections’ and combat loneliness, so we’re especially proud to play a part. It means a lot to our team to have an opportunity to volunteer and collaborate with Together Co and help people who are struggling. Helping people and giving back is a core part of Rubix VT and it’s wonderful to know that thanks to our team, we will be brightening up someone’s day.”

Emily Daniel, head of insight and involvement at Together Co, said:

“The smooth changeover allowed us to continue connecting with people using Together Co’s services, which was particularly important as many of the people we support do not have access to the internet or email. Rubix VT are genuinely passionate about our mission as a charity, and their dedication is reflected in their proactive efforts to ensure our telecommunications solutions are perfectly aligned with our needs. What’s also been lovely is that many of their staff have signed up to be involved with Together Co as volunteers. We can’t thank them enough for their support.”


Faster, more efficient telecoms

We have provided Together Co with a new telecoms system tailored to the team’s specific needs and integrated with existing systems, which have already helped to speed up internal processes and made the charity operate more efficiently.

In addition, we also provided them with training and ongoing support to ensure their staff could use the new system easily, with minimal disruption during the transition period.