Get in touch

Email: hello@rubixvt.com

Telephone: 020 3740 4923

Sussex Innovation Centre, Science Park Square, Brighton, BN1 9SB

For support or technical issues, please email support@rubixvt.com

Meet the team

Martin Torley

Projects Coordinator

Grace Inglis

Client Relation Manager

Lidia De Luca

Client Relation Manager

FAQs

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Apologies, but we’re not sure yet. If you’ve not reviewed your telecoms services for some time, it’s likely that your bills are too high. And, it's also likely that savings with us could be substantial. Email us a copy of your bill. Rubix VT will offer you a calculation, free of charge. We’ll work out your monthly savings, incorporating your current monthly spend – and what you could be spending with us instead. Of course, there’s no obligation with our bills analysis.

Don’t worry – with us, they’re pretty straightforward. The team here Rubix are experts in call recording and can advise you accordingly. We’ll deliver the functionality you need to meet any compliance requirements that arise. For example, MiFID ii (financial services) and/or PCI DSS (payment card industry data security standards). There’s an auto-delete function too (after a certain number of days), which we can set up for you.

A great deal, actually. With cloud-based telephony, Rubix VT enables flexible and remote working to the highest standards. Importantly, nobody needs to know that your staff aren’t in the office – even your hard-working receptionist. With confidence, your employees can make outbound calls and receive inbound calls with “softphone” functionality on their pcs or laptops.

Historically, many companies have run their phone system using servers based in their premises. It was an expensive option and is no longer necessary. Of course, if you prefer to have your own server and phone systems, we can always support your set-up. When we say we will 'host' your telecoms, we mean we will run it from the cloud ie. a data centre, which is secure and reliable. As well as being more cost-effective (less expensive kit to buy), it is also more flexible and is constantly being updated. For instance, the cloud can turn any device with internet access into a phone. Don’t worry – get in touch with us if you’re not sure.

For most businesses, a reliable, fast broadband more than suffices. Most addresses have access to 'SoGEA', a fibre broadband connection which delivers download speeds of up to 80 Mbps, and upload speeds of up to 20 Mbps. If not, we'll find you the best alternative that is available. If your business needs to transfer large amount of data, then you may want to consider installing a leased line, which offers powerful and lightning-fast uploads and downloads. If you have a regular broadband service such as SoGEA, it is likely you will be sharing your line with other users, but this is still secure and fast enough for most businesses. A leased line offers dedicated internet access and you won't be sharing your line with other users. Understandably, this is a more expensive option. If you wanted faster broadband without upgrading to a leased line, we offer business-grade broadband, and this could be your best option.  

No. We can transfer your existing numbers to VoIP, and you’ll have them forever. Calls can be made and answered seamlessly from anywhere – a mobile, landline or via a laptop, at no extra charge. This sleek functionality is super-useful for your home-based staff.